If you spend any time in MOSS 2007 these days you will learn very quickly that the product is an extremely large platform. Along with the tremendous size of the technology comes a set of roles and responsibilities that are being disbursed to existing staff, including non IT personnel. What most companies don’t realize (and by companies I mean the executive management staff of these companies) is that they are adding workload to these individuals. In most cases these individuals are already working a full work week, and now they are responsible for supporting SharePoint, whatever that means. So in an effort to help these individuals understand what is involved in supporting SharePoint I have broken down the basic roles and responsibilities. Perhaps this can be used to help educate the companies as to what is takes to support SharePoint.
Support functions from Legacy IT group
Hardware acquisition & integration
Networking Switching and Routing
Server Admin, server OS deployment
Security Admin Active Directory etc
DBA Admin – SQL / Oracle
SharePoint Systems Staff
Systems Hardware (computing technology, chip sets, bios configuration)
Systems Software (knowledge of OS, Microsoft licensing)
Systems Networking (routing, DNS, co-hosting, communications)
Systems Server Admin (general server operation, backup, COOP)
Systems Security Admin (AD, Windows Server authentication security)
Systems SQL DBA (SQL server stack, other DB interface)
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Infrastructure Owners
SharePoint Server Farm Admin (central administration, AD,site collections, shared services)
SharePoint WFE Server Admin(IIS, DNS, AD)
SharePoint Index Server Admin(index server)
SharePoint SQL Server Admin (content database)
SharePoint SQL Other Server Admin(SQL server,
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Logical Owners
SharePoint Web Application Admin (administration)
SharePoint Site Collection Admin (administration, central administration)
SharePoint SQL Admin (backup planning, data space calculation and planning DB interface and size for DB)
SharePoint Content Admin (administration)
SharePoint Business Analyst (modeling hierarchy for organization collaboration)
SharePoint Designer (hierarchy of organization for usability of site collections)
SharePoint Architect (logical organization modeling, taxonomy site collections)
SharePoint Senior Developer (understands conceptually ALL the product functionality and how it all works and can do many types of “itâ€)
SharePoint Developer (coder specialist – able to implement Features, C#, VB, .NET Framework, ASP .NET, etc
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Business Owners/users
SharePoint Site Administrator (Add Users, Manage Permissions, Edit Pages, Create Lists/Libraries)
SharePoint Site Contributor (Add/Update/Edit/Approve/Delete Content)
SharePoint Site User (Add/Update/Delete Content)
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